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Accessible ListservDocumentation for the Listserv Application



Accessible Listserv App User Guide

Welcome to the documentation for the Accessible Listserv Application.

The Listserv app provides a fully WCAG 2.1 AA compliant, channel-scoped announcement and moderation system. It enables organizations to distribute reports, findings, and announcements across multilingual stakeholders via both web interface and email commands.

How this documentation is organized

Organized according to the Diátaxis framework, our documentation is structured around four distinct user needs:

1. Tutorials (Learning-oriented)

New to Listserv?
Follow our guided hands-on walkthrough to learn how to subscribe to a channel, send community messages via email, review submissions, and manage broadcast delivery.

2. How-to Guides (Goal-oriented)

Need to complete a specific task?
Step-by-step recipes covering:

3. Reference (Information-oriented)

Looking for facts, field descriptions, or UI element specifications?
Factual descriptions of all application interfaces and data models:

  • Public Pages: Archives & Subscription interface
  • Admin Pages: Moderation queue, Broadcast list, Subscriber management
  • Settings Pages: Channel configuration, active languages, bounce handling, and access roles

4. Explanation (Understanding-oriented)

Want to understand the architectural design decisions?
Discursive background on core engineering choices: